Webinar: Aligning Operations for Clinical Excellence
Nearly 70% of FDA clinical trial inspection findings are tied to documentation and procedural gaps that could be prevented with better operational coordination. Clinical trials succeed when processes aren’t an afterthought—they are integrated for efficiency and quality.
In this panel discussion, clinical and technology leaders will explore how agile trial management can reduce risk, improve inspection readiness, and accelerate timelines. Hear real-world insights from both sponsor and CRO perspectives on building proactive, cross-functional practices that work.
Join us for this live webinar where we will cover:
- Strategies for maintaining GCP & Inspection Readiness without slowing down
- Building scalable processes across sponsors and CRO partners
- The role of connected systems in enabling visibility and accountability
- Cultural and organizational shifts that support quality-driven trial execution
Full Transcript
Kevin Tate: Thank you for taking time to join this Kivo webinar. If you're watching a recording in the future, thank you for your future time. We're excited to be here. I've got a couple of great panelists today and we're gonna be exploring all things clinical trials with the theme of how do you make sure you align operations, systems, and your teams for clinical excellence.
First a couple of housekeeping notes. Please do ask questions. We've got a Q&A feature in the webinar. We've also got the chat channel; either works. Sarah and I will be monitoring those and we're happy to take those along the way or address 'em at the end.
This session is recorded and we'll be sharing a copy of the recording with everyone after the session, so you'll get that as well in a follow up email. And I think that's it. With that, I think we're ready for our show. I'm so excited for this one. First, thank you.
Thank you, Travis, for being here. Travis comes from True North. True North is a Kivo customer and partner. They're a contract research organization that focuses on ophthalmic studies.
Sarah Ruiz: That's an interesting story actually. And it's funny because my husband still to this day is like, "what do you do?" It's only been 10 years.
I actually started as a patient. I'm a type one diabetic. I grew up in New Smyrna Beach, Florida. And I was actually like laying out on the beach, getting a tan with my insulin pump. And I was approached by a clinical research coordinator who was like, so sorry to disturb you, but we have a clinical trial.
Kevin Tate: Cool. I knew you had experience on all sides of the industry. I'm not just saying this because it's a webinar. I didn't know that story. I didn't know that's how you got your start.
Travis Holman: I'd like to be able to say that this was always my goal, but it was not.
Kevin Tate: Standing up as a fifth grader saying, a fireman, but I wanna be...
Travis Holman: 20 plus years ago when I was in college, I was thinking about going to be a physical therapist or a doctor and, you name it, anything science related. And I had a friend who after he graduated, got into clinical research I the wheels started turning and eventually he talked me into that. And I've been there ever since.
Kevin Tate: History and context is worth a lot here because there's a lot of pattern recognition and things that are same trial to sponsor, sponsor, but it's always a little different, right? And so figuring out what's the same and what's different over time and how do you be prepared for that? It's the theme of our webinar today.
So maybe just to tee things up a little bit, and then I'm gonna hand it over to the experts.
I've been thinking about this phrase a lot recently for a ton of reasons. I can't figure it out. It sounds a little bit like a blessing, but also a little bit like a curse or a threat. But it does seem apropos. And I thought of it here. Because it's certainly interesting times in the world of clinical trials. And especially how those trials are managed through the teams and the systems and all the processes and the documents that go along with them.
Sponsor teams are under different types and pressure and market forces than they've ever been under before and are all feeling that in different ways. I think CRO and trial management teams have always needed to bring a mix of excellence and consistency and efficiency. Not just to win the bid and win that trial, but also deliver on that trial and grow with that customer. But all that's changing too, right? I think everything's speeding up and everything is fragmented than it was even four years ago.